Cable Modem Installation I have to share this one. Our company, we're an Apple VAR, has recently engaged in a deal with the second largest cable company in Canada (Shaw Cable) to provide Mac support as they roll out their cable modems in Winnipeg. Tonight there was a train the installer session - essentially myself and about 18 techs from a large local pc clone manufacturer - including two of their most senior techs. The agenda was first to introduce the system, as not all of the techs knew the details, and then get into running through the install process. There where 4 pentium machines set up and I (wishing I had of brought an Imac) with my Powerbook 3400. It was quite funny. My setup process?? make a new tcp config setting, type in the ip, subnet,.. and the others for a manual tcp connect, launch Netscape and surf - time, about 3 minutes - mainly waiting to get the numbers, oops, forgot to mention plugging in the rj-45. As I was pulling down some streaming QT3, the sound kicked in, people looked up from their cursing, a few of the younger ones actually peeked over at my screen (ps, I'm fairly young myself - 30) wondering why the mac installer had such wild music - a few grimaces emerged on the faces of some senior staff of the pc company when I asked if there was a prize for getting on first. I think the comment about how it was going to be easy money for us (all installs are paid a flat fee by the cable company) only added to the agrivation, especially after 45 plus minutes of trying to wrangle the pc's onto the net - and then with some proxy problems. I held back from saying Imac too many times, and how on the previous weekend we set one up on the cable modem from box to net in about 10 minutes in the middle of a trade show!!!!, including an install of the custom <@home> browser (customized netscape that is). I really began wondering what kind of world we live in when the instructor asked who really liked microsoft anyway, and all the pc guys shook their heads and lamented the woes of win 95 and how some things will for sure be fixed in win 2100. I think they hold up the front because their rare form of knowledge would be useless in a non-microsloth environment - how many mac systems people do you know that worry about conflicting irqs (is that what they're called), and cab files, registries, and on and on. Sure I've had extension conflicts, but not out of the blue, only rarely when adding something new. Probably the most bizarre thing I've seen on a Mac was an external hard-drive that had been jumpered to a scsi id on the drive itself to id 3, which is as you know, the default for an internal cd -- it took some head scratching until it mounted no problem on a machine without a cd (my old powerbook 165c). I guess the most bizarre thing to me was the following, I am not a tech!!!! In fact, I design multimedia and do post-production as a rule, but here I am in a room full of techs, and I'm the only one getting it to work. Again, just another evangelist left shaking his head, Dwayne Sandall. ©Dwayne Sandall,